We provide Information Technology Support plans for businesses and individuals at a fraction of the cost. Have a dedicated team of experts at your disposal, ready to resolve any computer issues that are slowing or affecting your productivity.
Remote Support
On-Premise Support
Helpdesk Ticketing
Knowledgebase Access
License Renewals
Technical Management
Features
In today’s digital age, having reliable IT support services is critical for the success of any business. At our company, we offer comprehensive services to help our clients ensure that their IT infrastructure is running smoothly and efficiently. Our team of experienced professionals is available around the clock to provide expert assistance and support whenever you need it. We offer a range of services, including remote and onsite support, software installation and configuration, hardware repairs, and more.
Our services are designed to be flexible and customizable to meet the unique needs of each client. Whether you need ongoing assistance with a specific project, our team can work with you to create a tailored solution that meets your business’s specific requirements.
We understand that every business is different, and that’s why we take a personalized approach to IT support. Our team will work closely with you to understand your business’s needs and develop a customized plan that aligns with your goals and budget.
In addition to our IT support services, we also offer proactive maintenance services to help you prevent issues before they arise. Our team can help you identify potential issues and develop strategies to address them, minimizing the risk of downtime and other disruptions to your business.
Overall, our services are designed to help businesses of all sizes achieve their IT goals and optimize their IT infrastructure. With our expert support and proactive maintenance services, you can rest assured that your business’s IT systems are in safe hands.
IT SERVICES
| # | Service | Available |
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| 1 | Remote Desktop Support | ✓ |
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We provide instant support to our clients via remote desktop connection. We connect to your computer and resolve the issue right on the spot.
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| 2 | On-Premise Support | ✓ |
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We provide the option for scheduled on-premises support per month or on cases where physical presence is required for the issue to be resolved.
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| 3 | Helpdesk Ticketing System | ✓ |
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We provide you with a helpdesk ticketing system where you and your colleagues can post the issues you are facing and get support from our agents.
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| 4 | Knowledgebase Access System | ✓ |
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We provide you with access to our knowledgebase system where you can find tutorials and tips for the most common issues and detailed troubleshooting.
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| 5 | Technical Management | ✓ |
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We provide technical handling and management for out-source services and vendors such as ISPs. We make the calls for you and sort any issues you experience.
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| 6 | License Management & Renewal | ✓ |
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We provide license management and renewals for your important software and services.
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