Note: Do not forget to open AnyDesk application on your computer and include your AnyDesk ID in your ticket.
◼ Before starting a remote assistance session with a GeonBytes representative, GeonBytes advises that you close any active programs that are showing content like personal or secret information for your security and privacy.
◼ GeonBytes additionally advises that you stay seated at your computer for the duration of the remote session.
GeonBytes provides helpdesk and remote support services to clients as a convenient and efficient way to resolve technical issues. By accessing and using our remote support services, you acknowledge and agree to the following terms and conditions: ■ Responsibility: The remote support services offered by GeonBytes are designed to provide technical assistance, and GeonBytes is not responsible for any other services or products that may be required to resolve an issue. ■ Security: GeonBytes takes every precaution to protect the privacy and security of its clients’ data, but clients should be aware that remote support services may involve the transfer of confidential information over the internet, which may be subject to unauthorized access. ■ Access: In order to receive remote support services, clients must provide GeonBytes with remote access to their computer system and any related devices. This includes giving GeonBytes permission to install any necessary software and to access and modify any necessary settings or files. ■ Limitation of Liability: GeonBytes makes no warranties or representations of any kind, express or implied, as to the completeness, accuracy, reliability, suitability or availability with respect to the remote support services or the information, products, services or related graphics contained in the remote support services for any purpose. GeonBytes shall not be liable for any damages or losses, including without limitation, indirect or consequential damages or losses, arising from the use of or inability to use the remote support services. ■ Termination of Services: GeonBytes reserves the right to terminate remote support services at any time, for any reason, without notice. By accessing and using our remote support services, you acknowledge and agree to the terms and conditions outlined in this disclaimer. If you do not agree to these terms and conditions, do not use our remote support services.